Secure crypto storage made simple

Connect LedgerHardware Walletto Ledger Live Safely

Follow this comprehensive guide to securely connect your Ledger hardware wallet to Ledger Live. Protect your cryptocurrency investments with proper security practices and step-by-step instructions.

Estimated time: 15 minutes

Before You Begin

Ledger Hardware Wallet

Ensure you have a genuine Ledger Nano S, Nano S Plus, or Nano X device with the latest firmware installed.

USB Cable

Use only the original USB cable provided with your Ledger device to prevent data corruption or security risks.

Computer Access

A secure computer with internet access running Windows, macOS, or Linux operating system.

Step-by-Step Connection Guide

Step 1: Download Ledger Live

Visit the official Ledger website and download the latest version of Ledger Live for your operating system. Only download from ledger.com to avoid malicious software.

Step 2: Install and Set Up

Install Ledger Live on your computer and follow the setup wizard. Create a strong password and enable automatic security updates.

Step 3: Connect Your Device

Use the original USB cable to connect your Ledger device to your computer. Ensure your device is powered on and unlocked.

Step 4: Enter PIN on Device

Enter your PIN directly on your Ledger device using the physical buttons. Never enter your PIN on your computer or any other device.

Step 5: Allow Ledger Manager

When prompted on your Ledger device, navigate to 'Allow Ledger Manager' and confirm by pressing both buttons simultaneously.

Step 6: Install Apps

In Ledger Live, go to the Manager tab and install the cryptocurrency apps you need. Each app installation requires confirmation on your device.

Critical Safety Tips

Following these security practices is essential to protect your cryptocurrency investments from theft and fraud.

1

Always verify the device's authenticity using Ledger's official verification process

2

Never share your 24-word recovery phrase with anyone or store it digitally

3

Only download Ledger Live from the official Ledger website

4

Always confirm transactions on your Ledger device screen, not on your computer

5

Keep your Ledger device firmware updated through official channels only

Troubleshooting Common Issues

Device Not Recognized

If your Ledger device isn't detected by Ledger Live, try these solutions:

  • Ensure your device is unlocked and showing the home screen
  • Try a different USB port or cable
  • Restart Ledger Live and your computer
  • Update your device firmware if available

Connection Timeout

If the connection times out, check your internet connection and ensure Windows Defender or antivirus software isn't blocking Ledger Live. Add Ledger Live to your antivirus whitelist if necessary.

App Installation Fails

If cryptocurrency apps won't install, ensure your device has enough storage space. Uninstall unused apps first, as each Ledger device has limited storage capacity for applications.

Still having issues? Visit the official Ledger support center for additional help.

Ledger Support

Ready to Secure Your Crypto?

Now that you've successfully connected your Ledger hardware wallet to Ledger Live, your cryptocurrency is protected by industry-leading security. Keep your recovery phrase safe and never share it with anyone.